Day-of Ops Checklist: Appointments and Order Fulfilment

Who this checklist is for

Use this on busy trading days: salon/clinic appointment books, delivery/collection waves, hospitality service slots, or retail fulfilment—not festivals or door entry. Adapt the bullets to products, services, or both.

Before doors / first slot

1. Open Calendar (/calendar) and confirm today’s bookings.
2. Scan Bookings (/services/bookings) for unpaid, pending, or special-request appointments.
3. Scan Orders (/products/orders) for same-day dispatch or collection.
4. Check Inventory for items you promised today.
5. Confirm Availability blackouts if someone called in sick.
6. Ready POS till if you take walk-ins.

During the day

• Mark appointments completed / no-show promptly.
• Update order fulfilment as parcels leave or collections happen.
• Take walk-in sales on the till; avoid informal IOUs.
• Log issues in Notes for the next shift.
• Use Payment Links only when a remote balance is truly needed.

Close-out

1. Zero open “paid but unfulfilled” orders that should have shipped today—or document why not.
2. Reconcile rough till totals against Financials if you cash up daily.
3. Review tomorrow morning’s first Bookings and prep lists.
4. Escalate blockers via Support if payouts or checkout failed for customers.

Frequently asked questions

Is this for event festivals?

No. This is operational checklisting for commerce and appointments inside Ordafy Business.

What if we only sell products?

Skip Bookings/Availability; focus on Orders, Inventory, POS, and close-out.

Lodging / rooms?

Include Rooms checks when your services use lodging inventory.

Print it, then run it

Combine with live ops, orders, and troubleshooting. Customers book and buy on Shop.